FAQ - Web Hosting
Q: I am new at this - how do I get started?
A: Getting started is easy. (1)Choose and register your domain name (web address); (2)select one of our web hosting plans (3)design your web site with a web design program, for example, install WordPress or another program of your choice. If you don't have any web design experience and want to get your website up and running within minutes, you may want to use WordPress. WordPress is a popular blog software program that is used to create both websites and blogs.
Q: How long does it take to get the domain name?
A: After selecting and registering a domain name (web address), you will pay for it and be able to use it with your website. (You may register your domain name, for example, by clicking on the following link:
Domain Name Registration
If you have already registered your domain name, you will need to modify your DNS (Domain Name Server) information so that your domain name will point to our servers and be able to display your website.Even though your name may already be registered with someone else, there may still be a 24-72 hour period to get it propagated throughout the Internet worldwide. After propagation - your website would be viewable on the internet.
Q: Do I Need to Register My Domain Name More Than Once?
A: Yes, you will receive an invoice either through your email or US Mail when your domain name registration fee is due directly from your domain name registrar. If you registered your name for a year, expect to receive the invoice within 30-60 days of its expiration date directly from the company that you registered your domain with initially. You are the domain name owner and thus responsible for domain name registration renewal fees. If the fees are not paid, your domain name may be made available for someone else to register.
Q: Do You Put Banners On My Web Site?
Q: Where do I get support?
A: To get support, send us an email addressed to: email@example.com or call 1-888-228-0494.
Q: How do I cancel
A: To cancel, send us an email addressed to: firstname.lastname@example.org
Q. How long have you been in business?
A. We have been providing web hosting services for over 20 years.
Q. What if I need help getting started?
A. When you initially sign up with us, we will help you get WordPress installed, select a template and overview of how to use WordPress.
Q.What if I don't want to do it myself and need a website designed for me?
A. Just contact us and we will discuss your needs, give you a quote and design a website for you.
Q. What if I need to improve my Google, Bing, Yahoo local rankings?
A. We provide SEO (Search Engine Optimization) Services. Contact us and let's discuss how we can improve your rankings in the search engines.